IIS Logfile issue with small SPS2003 Server Farm
I have installed the following configuration for a customer of ours.Server-name: XXX1
Operating System: Windows 2003 Server (including relevant updates)
Server applications: Microsoft Office SharePoint Portal Server 2003
Network: Attached to Windows 2000 Active Directory
Server-name: XXX2
Operating System: Windows 2003 Server (including relevant updates)
Server applications: Microsoft SQL Server 2000 with SP3a
Network: Attached to Windows 2000 Active Directory
SharePoint 2003 was installed in a small server farm environment, with XXX1 hosting SharePoint and using XXX2 as its SQL repository.
I migrated 130,000 documents from a SharePoint Portal Server 2001 based workspace to the new SharePoint 2003 implementation (on servers above) using the Microsoft migration tools called SPIN and SPOUT.
Now on to the Technical Issue itself.
Initially the customer reported an issue with the Management of Audiences. They tried to create an audience of specific NT users (the SharePoint 2003 installation was already connected to AD and have relevant profiles and users imported) and then tried to compile those audiences. Then the “Manage Audiences” page displayed a message saying:
“An error has occurred while accessing SQL database or system resources. If this is the first time you have seen this message, please try again later. If this problem persists, please contact your administrator.”
We then analysed the Diagnostic Logfiles within the SharePoint Central Administration, and found the following 2 error messages:
“Error retrieving audience schedule!
InnerException Message: Logon Failure: the user has not been granted the requested logon type at this computer”
And
“Could not find stored procedure: dbo.Orgle_job_UpdateLastTouch”
Then our customer reported that their system partition had been max’d out due to the IIS logfiles for the W3SVC1 (i.e. Default WebSite – where SPS is installed) growing to nearly 22GB’s.
This file was obviously too big to open, and so we moved it and let IIS create a new one. We let IIS run for a few minutes, and then stopped IIS and opened the logfile. It had already reached 1MB in size and there was a reoccurrence of the following POST’s and GET’s about 20 times a second.
Here is 4 seconds of IIS logfile entries (please find the complete logfile attached, along with the Application, System and Security event logs):
2004-11-16 13:03:57 POST /_vti_bin/sitedata.asmx - 80 200 0 0
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 2 2148074254
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 2 2148074254
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 2 2148074254
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 2 2148074254
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 1 0
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 1 0
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 1 0
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 1 0
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 2 2148074254
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 2 2148074254
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 1 0
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 2 2148074254
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 1 0
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 1 0
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 2 2148074254
2004-11-16 13:03:57 GET /_vti_bin/owssvr.dll - 80 - 401 1 0
2004-11-16 13:03:58 GET /_vti_bin/owssvr.dll - 80 200 0 0
2004-11-16 13:03:58 GET /_vti_bin/owssvr.dll - 80 200 0 0
2004-11-16 13:03:58 GET /_vti_bin/owssvr.dll - 80 200 0 0
2004-11-16 13:03:58 GET /_vti_bin/owssvr.dll - 80 200 0 0
2004-11-16 13:03:58 GET /_vti_bin/owssvr.dll - 80 200 0 0
2004-11-16 13:03:58 GET /_vti_bin/owssvr.dll - 80 200 0 0
2004-11-16 13:03:58 GET /_vti_bin/owssvr.dll - 80 200 0 0
2004-11-16 13:03:58 GET /_vti_bin/owssvr.dll - 80 200 0 0
(I have removed any references to ip and NT info in the above logfiles)
A hotfix (http://support.microsoft.com/default.aspx?scid=kb;en-us;837249) for the Audiences that I received off Microsoft seem to fix the Audiences issues we were experiencing before.
Although the SharePoint installation seems to be functioning fine now, the IIS logfiles are still filling with these entries.
We have disabled logging on the Default Website, just so the SharePoint server will stop falling over every time the IIS logfile fills the system partition.
We have also logged a call with Microsoft, to see if we can fix it, I'll add a comment as soon as we have fixed it.
20 Comments:
Turns out that this is "Standard" SharePoint behavior. Every document in your SharePoint Portal will be constantly polled and crawled and will create 2 entries each time in your IIS logfiles. One of the entries will be an anonymous attempt with a 401 and the other will be an authenticated attempt using the Content Access Account with a 200. Trying to see if these settings can be turned off...
Did you ever get this issue figured out? It sounds very similar to one we're having, where we cannot create an audience in SP. (Specifically, we cannot create rules for an audience.)
We get the following error message.
"Add Audience Rule: Rule Name
An error has occurred while accessing SQL database or system resources. If this is the first time you have seen this message, please try again later. If this problem persists, please contact your administrator. "
Any answers you might have come up with would be greatly appeciated, as we are at our wits' end with SharePoint, and this is rapidly becoming the last straw.
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